Am I able to return a product?keyboard_arrow_down
Yes. You are able to return a product provided you send the product back to us within 14 days of purchase, the product has not been used, there is a valid reason for the return of the product under Australian Consumer Law and you comply with the rules and follow the process described in our Returns Policy.
What do you look for when purchasing a Gearwrench tool set?keyboard_arrow_down
Gearwrench provides an extensive range of tool sets that are affordable, reliable, widely available and with a manufacturer-provided warranty. Essential tools you should look for when purchasing a tool set may include a screwdriver set, tape measure, hammer, pliers, adjustable wrench, socket sets, and more. For a more in-depth look at the tool sets available by Gearwrench, look at our selection today.
Do you offer to buy heavy Gearwrench tools at your physical store?keyboard_arrow_down
If you do not want to pay for the delivery of your Gearwrench product or need it right away, you can pick it up from our warehouse in Dandenong, Melbourne. While not all our inventory is available on-site, you can check this throughout the checkout process on our website. If we have the Gearwrench tool you are looking for in stock at the warehouse, you can select to collect the item in-store. Or, you can call our friendly team at 0397933558 to enquire about the product's availability.
Can I place bulk orders for Gearwrench tools?keyboard_arrow_down
Yes, you can place bulk orders of a range of premium Gearwrench tools, available to trade customers at discounted wholesale rates. You must register with us as a trade customer to place larger orders and receive wholesale pricing; for this, you will need to complete a trade application form. After approval as a trade customer, your business will have immediate access to place bulk orders.
What are the replacement terms for Gearwrench tools?keyboard_arrow_down
For us to replace your Gearwrench tool immediately, if it is not operating or damaged during shipping, we require that you get in touch with us within five working days. If you need to return your tool or exchange it, we have a 14-day return policy for all orders. This policy requires that the product is received by us 14-days after purchase, that it is brand new and unused, that there is a valid reason for return, and that customers follow the guidelines for how to return products found in our Returns Policy.