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Terms of Service

Terms and Conditions

By accessing or using this website, you agree to the terms of use of our website, which are set out below. The Terms of Use include our legal disclaimer and our privacy policy, and any other terms or conditions on this website

We may change the Terms of Use at our discretion and without notice. A version of the current Terms of Use will always be available on this website as they are changed. By continuing to use our website you accept the Terms of Use as they apply from time to time. A copy of our current Terms of Use is displayed on our website at all times. This legal disclaimer is in no way limited or altered by any other terms or conditions on this website.

Terms of Use

You and Your means the user of the Norva Tools Pty Ltd website

Our, Us and We means the Norva Tools Pty Ltd  

Your access to and use of the Norva Tools Pty Ltd website is subject to these terms, our security policy and privacy policy


All prices quoted on the Norva Tools Pty Ltd web site are quoted in Australian Dollars and are inclusive of GST except where stated


  • Prices shown are in Australian dollars and include GST where applicable. Prices may not include delivery and handling charges. Prices are subject to change without notice.
  • Each published saving in respect of a product is by reference to the lower of the recommended retail price of the manufacturer or the normal ticketed price of Norva Tools Pty Ltd Online.
  • Images of products shown without any advertised price beside that image are not offered for sale.
  • Unless otherwise stated, any accessories shown in any image of products are not included in the price.
  • All limited time promotional prices, specials and other offers are set to AEDT (Australian Eastern Daylight Time) and will only be honored during this time frame.
  • We reserve the right to correct any errors published on the website.

Price Match Policy

  • In the event where our price is greater than a competitor’s everyday price or an advertised/promotional price, we will gladly match that price. The following conditions will apply:
  • Product must be identical (i.e. same brand, size, colour)
  • Advertised/promotional competitor pricing must be current and does not include sale items and clearance items
  • Price match excludes eBay, Amazon & all other 3rd party selling web sites.
  • Product must be available from a local Australian authorised competitor
  • Postage/Delivery fees to be included when matching competitor prices
  • Proof of price is required

In Stock

Please note that ‘In Stock’ means that a product maybe in stock at our warehouse or replenishment stock is due to be delivered or stock is available from the supplier.

Special Orders

Special order products which need to be backordered from a supplier can not be cancelled.

These orders usually ships within 3 to 10 business days.

Coupon Policy

In the event where customer requests a price match, no further discounts will apply and all coupons will be void and cannot be used with price matching

Coupons do not apply to sale items and do not apply to special deals and bonus deal offers